Salesforce (NYSE: CRM) has launched AgentExchange, a brand new market built-in into its Agentforce platform, geared toward increasing alternatives within the $6 trillion digital labor market. The corporate introduced that AgentExchange debuts with over 200 companions, together with Google Cloud, Docusign, and Field, providing trusted AI options that companies can use to construct AI brokers effectively.
Constructing on the success of AppExchange, Salesforce’s long-established enterprise cloud market, AgentExchange supplies a platform for builders, companions, and the Agentblazer neighborhood to create, distribute, and monetize agentic AI elements.
AgentExchange gives companies entry to a whole bunch of prebuilt actions, subjects, and templates, all designed to boost effectivity and innovation. In accordance with Salesforce, these options have undergone rigorous safety and buyer opinions to make sure trustworthiness.
“Accelerating our pace of execution is important to Goodyear’s potential to ship for our clients and maximize our end-to-end worth proposition. We’re excited concerning the potential of the ready-to-use options from AgentExchange to boost our pace, effectivity, and buyer expertise,” stated Goodyear CEO and President Mark Stewart.
Key Accomplice Contributions
A number of main companions have already begun integrating options into AgentExchange:
- Google Cloud: Permits Agentforce brokers to entry up-to-the-minute knowledge, information, and insights utilizing Vertex AI and Google Search.
- Field: Helps brokers extract insights from unstructured knowledge and work together with content material utilizing pure language.
- Docusign: Automates settlement technology, routing, signature monitoring, and workflow administration.
- Workday: Enhances HR processes, together with onboarding and advantages administration, by automating self-service workflows.
Salesforce states that these partnerships will assist companies implement AI-driven workflows that enhance productiveness throughout varied industries.
Complete AI Options
AgentExchange introduces new partner-built elements, permitting companies and builders to increase the capabilities of AI brokers inside Agentforce. These elements embody:
- Actions: Prebuilt integrations akin to APIs, workflows, and automation scripts.
- Immediate Templates: Standardized prompts for guiding AI interactions and responses.
- Subjects: Predefined workflows that construction AI agent conduct for particular duties.
- Agent Templates: Finish-to-end AI options that incorporate a number of actions and subjects for industry-specific functions.
Salesforce notes that these options simplify AI adoption by permitting companies to find, take a look at, and implement AI options straight from {the marketplace} or inside Agentforce’s growth instruments.
AgentExchange goals to facilitate collaboration amongst companies, companions, and builders. Corporations can entry industry-specific options whereas participating with the broader Agentblazer neighborhood to refine AI agent capabilities.
“AgentExchange empowers clients to seamlessly combine trusted AI options inside their workflow,” stated Alice Steinglass, EVP & GM of Platform, Integration and Automation at Salesforce. “Now our developer neighborhood can straight faucet the experience of our accomplice ecosystem to get the appropriate industry-specific options to allow them to construct and implement AI brokers, and be the pioneers turning their companies into Agentforce firms.”
Picture: Salesforce