We’ve accomplished it once more!
What began with 1 million unbiased critiques again in late 2019 has now reached 3 million critiques on G2.
The typical NFL stadium holds round 70,000 followers. Madison Sq. Backyard seats just below 20,000. However the stadium of sincere software program opinions that G2 has constructed? It now hosts extra voices than all the inhabitants of Chicago (2.664 million), which can be our headquarters.
After we reached our 1 million critiques in 2019, it felt like we might summited Everest. By our 2nd million in 2023, we might confirmed this wasn’t only a mountain however a complete vary we have been mapping for the enterprise world. Now at 3 million genuine critiques simply two years later, G2 has created one thing unprecedented: software program’s most complete suggestions ecosystem.
Allow us to break down what this outstanding milestone means for the way forward for software program choice.
From 2M to 3M: The momentum behind the milestone
The journey from 2 to three million critiques wasn’t nearly including extra voices – it was about increasing whose voices are being heard. Wanting on the numbers, our progress trajectory has been outstanding: reaching 1 million critiques in 2019, 2 million critiques in 2023, and already hitting 3 million in simply the second quarter of 2025.
What makes this progress significantly noteworthy is its distribution throughout areas. Whereas North America stays our largest market, we have seen distinctive enlargement throughout Europe, Asia-Pacific, and Latin America, creating a world perspective on software program efficiency. Our expanded EMEA presence got here as a shock, bringing in over 3 million further visits this yr alone.
This revolution in software program suggestions and our journey to 3M critiques did not occur accidentally. It outcomes from G2‘s strategic dedication to creating genuine critiques accessible no matter geography or language choice. It is secure to say that G2 goes world. And we’re simply getting began.
High quality and belief: The muse of our 3 million critiques
As we have a good time 3 million critiques, we acknowledge that our energy lies not simply in amount, however in high quality and authenticity. That is why G2 is proud to be among the many first launch companions for LinkedIn’s new Verified on LinkedIn service.
This groundbreaking integration permits LinkedIn’s 80 million verified members to make use of their skilled profiles as proof of their id throughout companion platforms, together with G2. With research exhibiting that 65% of individuals fear about who to belief on-line, this verification functionality provides one other layer of credibility to our overview ecosystem.
Breaking down boundaries: G2’s multilingual evolution
“The boundaries of my language imply the bounds of my world.” Ludwig Wittgenstein’s phrases hit residence for us at G2. In spite of everything, if software program is a common language, why restrict who can perceive it?
Recognizing this, G2 launched into an bold localization journey, embracing Spanish, German, French, and Portuguese to make our platform actually accessible to world audiences. G2’s localized views enhance accessibility and engagement by offering a seamless, multilingual expertise for world consumers. This empowers consumers to make assured choices and helps sellers prolong their attain in key worldwide markets.
By these strategic localization efforts, we have made our most trafficked pages – together with product profiles, comparability pages, and class pages – accessible to a very world viewers.
The influence has been rapid and substantial. Inside simply two months of launching enhanced localization, we have welcomed over 90,000 new purchaser visits and secured rankings for 30,000 new world key phrases. Our French-speaking viewers is rising at a unprecedented 45% week-over-week, demonstrating the big urge for food for localized software program insights.
In 2025 alone, we’ve seen over 71k critiques in English, 857 in Spanish, and 1500+ mixed throughout French and Portuguese.
Even our very personal Monty – the world’s first AI software program knowledgeable – has expanded its capabilities to work together with customers in a number of languages. It might probably now present tailor-made product suggestions and reply questions throughout our whole catalog within the person’s most well-liked language. These AI-powered enhancements, mixed with our localization technique, be certain that software program consumers worldwide can entry the insights they want, no matter their native language.
Classes that outline our time
So much has modified over time. The classes exhibiting essentially the most substantial progress since our 2 million milestone revealed fascinating insights about the place companies are investing and innovating.
Essentially the most hanging development is the explosive progress in AI-related software program critiques. Whereas non-AI classes grew by a wholesome 51%, AI classes skilled a staggering 191% progress between 2023 and March 2025. This almost 4x distinction in progress charges highlights the dramatic shift towards AI adoption throughout industries.
- AI picture mills noticed an 808% progress.
- Rising AI software program shot up by 333%.
- And newer classes like AI Bias Audit Companies, which barely existed two years in the past, now signify essential parts of accountable AI deployment methods.
These developments aren’t nearly software program – they inform us in regards to the altering nature of labor itself.
The voices behind the numbers
We consider in actual and real suggestions. Whereas 3 million is a powerful determine, what actually issues are the person experiences every overview represents and the individuals who took the time to share them.
G2 Icons – our most devoted group members – stand on the middle of this overview ecosystem. These contributors have remodeled how companies consider software program by constantly sharing considerate, in-depth suggestions throughout a number of classes.
However what motivates somebody to jot down dozens, even tons of, of critiques? Let’s hear it from them!
“G2 has turn into an integral a part of our analysis course of. Earlier than we even ebook a vendor demo or interact with a gross sales rep, we head to G2 to discover what actual customers are saying. It provides us a place to begin grounded in observe, not simply concept.
The transparency and depth of suggestions on the platform enable us to determine patterns, spot recurring ache factors, and higher assess whether or not a software program resolution actually matches our context. Over time, G2 has helped us transfer from a “sales-led” shopping for mannequin to a extra “community-led” method. This shift has led to extra assured choices and better inside adoption charges.
For my staff and me, it’s turn into second nature to validate all main software program choices by G2 earlier than shifting ahead.”
– Luca Piccinotti, Development Marketer
“Contributor suggestions has the facility to affect buy choices, the formation of promoting technique, and construct belief. Constructive critiques improve credibility. It’s like word-of-mouth.
Opinions are highly effective. G2 is the place the place critiques/opinions/suggestions are celebrated. It’s utilized in essentially the most constructive approach on this ever-evolving software program world. The specialists and reviewer right here have shared their expertise, which kinds the idea of the enterprise technique.”
– Sheeba Thomas, Digital Marketer
These testimonials reveal the guts of G2’s ecosystem: contributors pushed by function and group. G2 Icons do not simply share suggestions, they take part in a world dialog that transforms software program analysis. They’ve benefited from others’ insights and really feel compelled to offer again.
What retains G2 Icons coming again to share their insights?
“Realizing that my enter and insights are making a distinction to others in the neighborhood.”
– Charlotte Maughan, Senior Operations Supervisor
“I respect the chance to assist others make knowledgeable choices, share data about merchandise, and interact with a group of like-minded people.”
– Jurgen Proschinger, Principal/Founder
“There are at all times increasingly more instruments out there each day, and G2 has its pulse on the developments.”
– Brian Sikorski, Advertising Guru
G2 Provides
Past constructing the world’s largest software program market, G2 is dedicated to social influence by our G2 Provides initiative. With every qualifying overview, customers can direct a $10 donation to companion charities, reworking suggestions into significant change. Since 2017, G2 Provides has raised over $1.1 million for 250+ organizations worldwide, with greater than 8,000 critiques producing $80,000+ in donations in 2023 alone.
Our overview cubicles at business occasions have already raised $55,110 in 2024, considerably surpassing final yr’s whole. This program embodies the true spirit of our group—individuals who do not simply share insights, however who additionally leverage their experience to assist causes they care about.
What 3 million critiques imply for consumers and distributors
“Coming collectively is a starting, staying collectively is progress, and dealing collectively is success.” This quote by Henry Ford rings true as a result of our successes wouldn’t be doable with out our software program distributors and consumers.
The collaborative ecosystem between G2, distributors, and consumers has created a virtuous cycle of suggestions and enchancment. As our group continues to develop, the collective knowledge transforms how companies consider and implement software program options.
Software program consumers can take a deep breath as a result of decision-makers now have entry to various views. Even when evaluating enterprise software program that will price tons of and hundreds of {dollars}, consumers aren’t ranging from scratch. They’ll filter views by firm dimension, business, function, and use case to search out insights from organizations similar to theirs.
This suggestions shortens shopping for cycles, reduces implementation danger, and results in stronger software program partnerships.
For distributors, this progress represents unparalleled visibility into how customers really expertise their merchandise. Past advertising claims or quarterly NPS scores, G2’s overview ecosystem gives granular insights into what customers worth, wrestle with, and want to see improved. Ahead-thinking distributors are already utilizing this information to prioritize product roadmaps and refine their messaging in ways in which resonate with actual person wants.
With 3 million information factors structured throughout hundreds of attributes, we are able to now spot developments months earlier than they seem in analyst reviews, predict class convergence with outstanding accuracy, and supply consumers with more and more matching algorithms that contemplate their particular necessities towards precise person experiences.
G2’s 2025 forecast
AI is now built-in into almost each software program class on G2. However the place’s the true enterprise worth? Our specialists dive deep, predicting the place AI is really shifting the needle – and the place it’s simply hype.
Subsequent cease: 4 million
As we have a good time this milestone, we’re already waiting for the subsequent. The journey from 1 million to three million critiques has remodeled G2 from a software program market into the worldwide voice of the expertise group.
Our imaginative and prescient for the long run is obvious: proceed increasing the range of voices represented, deepen insights throughout rising software program classes, and create much more customized experiences that join consumers with their splendid options.
Need to be a part of this journey? Share your software program experiences on G2.com right this moment. Collectively, we’re creating the world’s most trusted software program market, one overview at a time.